General Returns Policy

• Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page.
• Return will be processed only if:
  • it is determined that the product was not damaged while in your possession;
  • the product is not different from what was shipped to you;
  • the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
• If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. WeCurate Events shall not be liable in any manner for any misuse or usage of such information.
• Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
• Products marked as "non-returnable" on the product detail page cannot be returned.
• Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.

Note: If you've received a non-returnable product in a damaged/defective condition, you can contact us within 7 days from the delivery of the product.

FAQs:

What can I return?

You may request returns for most items you buy from sellers listed on WeCurate Events that are within the return window, except those that are explicitly identified as not returnable on the product detail page

Can my order be replaced?

If the item you ordered arrived in a physically damaged or defective condition or is different from their description on the product detail page, or has missing parts or accessories, it will be eligible for a free replacement, provided the exact item is available with the same seller. If the return is not eligible for Pickup, a Self-Return option will be given. 

When will I get my refund?

How can I return a Gift Card?

Gift cards once purchased cannot be cancelled or returned due to regulatory restrictions.